Following the success of ChatHealth messaging service to help young people reach school nurses, a number of young people’s mental health support team (MHST’s) have adopted ChatHealth messaging to offer an easier way for young people to access mental health support.
Mental Health Support Teams (MHSTs) are using ChatHealth to reach young people in schools to:
Number of Contacts
549
messaging conversations with young people’s mental health services
Top Reasons for Contact
Busiest Times for Contact
On Tuesday & Wednesday
between 14:00 – 16:00
What Young People's Say
“It’s good to know that there is someone that will listen. It helps me to feel like I’m less alone and that I have people to talk to even when I feel like I don’t.”
What Young People's Mental Health Services Say
“Young people respond really well to having a text based service that they can access for mental health support.”
Evidence
Read the peer-reviewed article on using a messaging service to enhance access to mental health support
Mental Health Practice journal, March 2022