Impact Report 2023-2024
Welcome to our 2023-2024 Impact Report which celebrates the fantastic work carried out by health teams across the UK to use digital ways of working to communicate and engage with their local service users.
Over the last 12 months, our Digital Health Transformation Service at Leicestershire Partnership NHS Trust has proudly supported new implementations and current deployments of our suite of award-winning digital tools – ChatHealth, HealthWebsites, HealthForms and HealthGuidance – that have been adopted by health teams at other NHS and healthcare organisations.
School nursing teams have seen the benefits of extending their reach by offering ChatHealth to parents and carers of school-aged children. Health visiting messaging services continue to be popular and an enhanced feedback project by a health visiting service has evidenced how ChatHealth services are supporting parents whilst reducing pressures on partner agencies.
We’re working with a greater breadth of innovative health teams, such as adult mental health, breastfeeding and autism teams and have seen an increased uptake from sexual health services to improve access to support and advice for service users. It’s also been exciting to see more health teams expanding their digital portfolio by utilising our HealthWebsites to offer local area sections on Health for Teens, Health for Kids and Health for Under 5s and HealthForms to deliver digital health assessments.