Thoughts from Caroline
Since March 2020 we have seen unprecedented times due to the COVID-19 pandemic. NHS and healthcare providers have been at the forefront of the challenges and difficulties faced over the last 18 months. I am beyond proud of the dedication I have witnessed from both the Digital Health Transformation Service (DHTS), formerly known as the ChatHealth support team, and also the incredible and dedicated healthcare professionals that I am lucky to work with, who deliver our NHS safe and secure digital solutions.
Throughout the pandemic there has been innovation and forward-thinking happening nationwide to ensure the ongoing delivery of patient-centred care.
This website shows the impact of our digital products and services in supporting healthcare teams across the country to reach out and engage with their service users over the last year (2020 –2021) and lessons we have learnt during very challenging and difficult times.